Sky play

How soon will I receive my recharge code after payment?

After your payment is successfully processed, you will immediately see a page confirming your payment along with your recharge code. Additionally, an email containing the recharge code will be sent to you.
How long does it take to receive a new device?

We prioritize express shipping for our devices, which typically results in next-day delivery for most orders.
Will my remaining subscription days be transferred to my new device?

Absolutely, we will seamlessly transfer your existing subscription from your old device to your new one.
Can I renew my subscription before it expires?

Yes, you are encouraged to renew your subscription before its expiry. Simply access the settings on your device, enter the recharge code, and your subscription will be extended.
Do I need to purchase accessories separately when I upgrade?

No, there’s no need. Your new device will come with all necessary accessories included.
Can I continue to use my old device while waiting for the new one?

Yes, we will keep your previous service active while you await your new device, which includes a 2-year subscription. A code will be emailed to you to renew your old box’s subscription.

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